Reviews & Social Proof Audit

ecommerce-reviews · v1.1.0 · paid

Validates review collection UX, display patterns, content moderation practices, and schema markup for aggregate ratings to build trust without compromising data integrity.

Review Collection

review-collection · weight 0.25

Review submission form is present and accessible
ab-001199
critical
Post-purchase review prompt appears within expected timeframe
ab-001200
high
Review submission prevents duplicate submissions from same user per product
ab-001201
high
Star rating input is accessible and keyboard-navigable
ab-001202
medium
Review form includes required and optional fields clearly marked
ab-001203
medium

Display & UX

display-ux · weight 0.25

Aggregate rating (average stars and count) displays prominently on product page
ab-001204
critical
Individual reviews display with required information (author, rating, date, content)
ab-001205
medium
Review sorting options exist (helpful, recent, rating)
ab-001206
medium
Review filtering by star rating is functional
ab-001207
low
Pagination or lazy-loading handles large review sets
ab-001208
low
Helpful vote or "was this helpful?" mechanism is displayed
ab-001209
low

Moderation & Trust

moderation-trust · weight 0.3

Moderation workflow prevents unreviewed reviews from displaying
ab-001210
critical
Profanity/spam detection or manual review queue is implemented
ab-001211
high
Review text content cannot be edited after submission without moderation
ab-001212
high
Verified purchase badge distinguishes buyer reviews from non-buyer reviews
ab-001213
medium
Social proof elements (purchase count, trending badge) are factually accurate
ab-001214
medium
Images/photos in reviews are moderated or require explicit approval
ab-001215
medium

Schema & SEO

schema-seo · weight 0.2

Schema.org AggregateRating JSON-LD markup is present and valid
ab-001216
critical
Individual Review schema is present for displayed reviews
ab-001217
high
Review collection does not require user email re-verification
ab-001218
low