If enrolled online, cancellation available online

FTC Click-to-Cancel Rule (2024, effective 2025) requires that if a consumer enrolled online, cancellation must be available through the same online mechanism — routing to email or phone is an explicit violation. California ARL enforces the same standard for California-based consumers. A 'Cancel anytime' marketing claim paired with a mailto:support@example.com cancellation path is both a deceptive trade practice and a regulatory violation. The practical consequence is that support tickets spike at billing cycle, refund rates climb, and dispute rates follow because users who cannot self-cancel dispute the charge instead.

Replace any mailto: or tel: cancellation links with a self-service flow in app/settings/billing/page.tsx. The minimum viable path is a form post to the Stripe Billing Portal:

<div className="billing-actions">
  <form action="/api/billing-portal" method="POST">
    <button type="submit">Manage subscription</button>
  </form>
</div>

If using Stripe Billing Portal, verify in Stripe Dashboard → Billing → Customer portal that 'Allow customers to cancel subscriptions' is enabled — some portal configurations disable cancellation by default, which means the portal route is present but non-functional. Search src/ for mailto: links adjacent to cancel-related copy to catch any lingering support-redirect patterns.