Mandatory onboarding that cannot be skipped traps users who already know the product, already have an account elsewhere, or simply want to look around first. The user-experience taxon treats skippability as a respect-for-user-autonomy issue: forcing every new user through a linear wizard raises bounce rates among exactly the high-intent users who would otherwise activate quickly. Equally, onboarding that disappears forever once completed or skipped gives users no way to rediscover features they missed, turning onboarding into a one-shot tutorial instead of a persistent reference.
Low because users who complete the wizard still reach the product, but trapping and unreachability cost activations at both ends.
Add a "Skip for now" action to every onboarding step and expose onboarding as a persistent "Setup guide" entry in the navigation so users can return. In src/app/(app)/onboarding/[step]/page.tsx render a secondary Skip button alongside Continue, and add a navigation link in src/components/Sidebar.tsx.
<div className="flex justify-between mt-8">
<Button onClick={handleNext}>Continue</Button>
<Button variant="ghost" onClick={() => router.push('/dashboard')}>Skip for now</Button>
</div>
ID: saas-onboarding.onboarding-ux.onboarding-skippable-revisitable
Severity: low
What to look for: Count all onboarding steps and for each classify whether a skip option is present. Check whether onboarding content is accessible after completion — look for a "Setup guide" or "Get started checklist" in navigation or settings.
Pass criteria: Users can skip onboarding at any step and reach the main application. Completed or skipped onboarding content is accessible again from the navigation or settings. At least 1 re-entry point to onboarding guidance must exist.
Fail criteria: No skip option exists on mandatory onboarding steps; or onboarding is skippable but there is no way to return to it after skipping; or completing onboarding removes it from the UI permanently.
Skip (N/A) when: The application has no multi-step onboarding flow (single signup screen directly to dashboard).
Detail on fail: "Onboarding steps have no skip option. Users must complete all onboarding steps before reaching the main application. No way to revisit onboarding guidance after initial completion."
Remediation: In each onboarding step at src/app/(app)/onboarding/[step]/page.tsx:
<div className="flex justify-between mt-8">
<Button onClick={handleNext}>Continue</Button>
<Button variant="ghost" onClick={() => router.push('/dashboard')}>Skip for now</Button>
</div>
Add a "Setup guide" link in src/components/Sidebar.tsx that remains visible.