About page with agency mission, leadership, and structure
Why it matters
Government websites are public-sector institutions, and citizens have a right to understand what an agency does, who leads it, and how it is structured before engaging with its services or submitting information. OMB M-23-22 and the 21st Century IDEA Act both require agencies to provide this institutional transparency. An about page without a substantive mission statement or leadership information signals either a placeholder site or an agency that has not completed its public-facing obligations — both undermine trust and fail the transparency standard that distinguishes government from commercial web presence.
Severity rationale
High because an absent or content-thin About page fails the institutional transparency requirements of the 21st Century IDEA Act and OMB M-23-22, leaving citizens unable to verify agency identity or leadership before engaging with official services.
Remediation
Create app/about/page.tsx with at minimum a mission statement, at least two named leadership roles, and an organizational overview. The mission statement must be substantive — not a placeholder.
// app/about/page.tsx
export const metadata = {
title: 'About Us | Agency Name',
}
export default function About() {
return (
<main>
<h1>About the Department of Example</h1>
<section>
<h2>Our Mission</h2>
<p>We protect public health by ensuring the safety of food, drugs, and medical devices for all Americans.</p>
</section>
<section>
<h2>Leadership</h2>
<ul>
<li>Director: Jane Smith</li>
<li>Deputy Director: Robert Jones</li>
</ul>
</section>
<section>
<h2>Organization</h2>
<p>We operate through four regional offices and a headquarters in Washington, D.C.</p>
</section>
</main>
)
}
DetectionPro
The detection method for this pattern is part of AuditBuffet Pro.
The full method (what to look for, pass and fail conditions, and how results get reported) ships inside the Government Web Standards Audit. The pattern definition, severity rationale, and remediation remain openly licensed under CC-BY-4.0.
External references
- external · 21st-century-idea-act-sec-3 — 21st Century IDEA Act § 3 — Required content (About/agency information) for federal public-facing websites
- external · omb-m-23-22 — OMB M-23-22 — Agency identity and mission disclosure requirements for digital-first experience
Taxons
History
- 2026-04-18·v1.0.0·Initial import from gov-web-standards·automated