Operational Resilience (Email) Audit

operational-resilience-email · v1.1.1 · paid

Audits monitoring, alerting, failure recovery, capacity planning, and incident response for email campaign systems — covers ESP failover, queue resilience, database backups, and deliverability incident runbooks.

Monitoring & Alerting

monitoring-alerting · weight 0.3

Deliverability metrics are dashboarded
ab-001976
critical
Queue depth and age monitoring
ab-001977
high
ESP API latency tracked
ab-001978
medium
Alert channels configured beyond logging
ab-001979
high
Per-campaign health metrics tracked
ab-001980
medium

Failure Handling & Recovery

failure-recovery · weight 0.25

ESP failover mechanism exists
ab-001981
critical
Queue backpressure on ESP outage
ab-001982
high
Contact database backed up with restore procedure documented
ab-001983
critical
Failed send recovery plan documented
ab-001984
high
Circuit breaker on repeated ESP failures
ab-001985
low

Capacity & Scaling

capacity-scaling · weight 0.25

Volume limits documented per ESP and IP
ab-001986
high
Queue workers scale horizontally
ab-001987
low
Burst capacity tested at 10x normal volume
ab-001988
high
Resource limits enforced on workers
ab-001989
low
Capacity alerts at 80% threshold
ab-001990
low

Incident Response

incident-response · weight 0.2

Runbook for deliverability drop
ab-001991
high
Blast radius containment — pause affected campaigns only
ab-001992
high
Quick-disable for single campaign
ab-001993
medium
Post-mortem template exists
ab-001994
low