Cart & Checkout UX Audit

ecommerce-cart-ux · v1.1.0 · paid

Evaluates shopping cart persistence, item management UX, checkout flow efficiency, form handling, and order clarity across desktop and mobile devices.

Cart Management

cart-management · weight 0.25

Shopping cart persists across browser sessions
ab-001093
critical
Add to cart provides immediate visual feedback
ab-001094
medium
Remove/update item UX is clear and reversible
ab-001095
medium
Cart displays accurate item count and subtotal
ab-001096
low
Cart syncs across devices when authenticated
ab-001097
high

Checkout Flow

checkout-flow · weight 0.35

Checkout requires four or fewer logical steps
ab-001098
high
Progress indicator visible on multi-step checkout
ab-001099
high
Back button/navigation between steps functions correctly
ab-001100
medium
Guest checkout option available without account creation
ab-001101
critical
Order summary shows line items, shipping, taxes, and total before payment
ab-001102
critical

Address & Form Handling

address-forms · weight 0.2

Address autocomplete/suggestions reduce typing
ab-001103
high
Address validation provides clear error messages
ab-001104
medium
Checkout not blocked by unnecessary account fields
ab-001105
low
Billing address can match shipping without re-entry
ab-001106
low
Form fields accept international addresses
ab-001107
low

Order Summary & Confirmation

order-confirmation · weight 0.2

Confirmation page displays order number and next steps
ab-001108
high
Confirmation email sent with receipt details
ab-001109
medium
Mobile checkout viewport optimized; no horizontal scroll
ab-001110
medium
Estimated delivery/processing time displayed
ab-001111
low
Order tracking link or reference provided
ab-001112
low