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Bundles/booking-notifications-reminders

Booking Notifications & Reminders Audit

booking-notifications-reminders · v1.1.0 · paid

Evaluates confirmation emails, SMS notifications, calendar invites, reminder scheduling, and rescheduling communication.

Confirmation & Transactional Email

confirmation-email · weight 0.3

Confirmation email sent within 60 seconds of confirmed status; delivery failures retried
ab-000559
critical
Confirmation email contains reference ID, service, date, time, timezone, host, and cancel link
ab-000560
high
Emails sent from authenticated domain with SPF, DKIM, and DMARC records
ab-000561
high
Cancellation emails sent to both customer and host within 60 seconds
ab-000562
high

SMS Notifications

sms · weight 0.2

SMS opt-out via STOP persisted and respected for all future messages
ab-000563
critical
Opted-out numbers never contacted even within the same processing batch
ab-000564
critical
SMS sent within 60 seconds of booking confirmation if SMS is enabled
ab-000565
high
SMS delivery failures logged; fallback email triggered after retries exhausted
ab-000566
high
SMS body includes date, time, and a short link to the booking detail page
ab-000567
medium

Calendar Invites

calendar-invites · weight 0.2

.ics file includes complete fields with a stable UID across modifications
ab-000568
high
Modified booking sends updated .ics with the same UID and incremented SEQUENCE
ab-000569
high
Calendar invite attached to or linked from the confirmation email
ab-000570
medium
Cancelled booking sends a CANCEL .ics to remove the event from the customer's calendar
ab-000571
medium

Reminder & Lifecycle Alerts

reminders · weight 0.3

Pre-appointment reminder sent at configurable interval via scheduled job, not polling loop
ab-000572
critical
Reminder jobs idempotent; no duplicate reminders sent after crash recovery
ab-000573
critical
Scheduled reminders cancelled when booking is modified or cancelled before fire time
ab-000574
high
Host receives a separate notification for each new booking
ab-000575
medium
Modification emails show both the original and the new date and time
ab-000576
medium
Reminder includes one-click link to reschedule or cancel without requiring login
ab-000577
medium
No-show follow-up sent only after no-show status is explicitly set on the booking record
ab-000578
medium